Promotions, discounts
You can choose from the following payment options when placing an order:
- American Express
- Apple Pay
- Klarna
- Google Pay
- IDEAL
- Maestro
- Mastercard
- Paypal
- Visa
- Shop Pay
Gift cards:
You can buy a gift voucher from the accessories page on the website. Gift cards are not physically sent, you will receive a confirmation email with your gift card code.
The gift cards are valid for 1 (one) year after purchase.
Do I have to use the full amount in one order?
No, the amount you spend has been deducted from your gift card balance. You can use the same gift card code for a new order you place.
Can I use a gift card and make a card payment for the same order?
Yes, this is possible.
Can I use a gift card during a sale?
Yes, this is possible
Can I use a discount code when purchasing a gift card?
No, this is not possible. If your order contains more items than just the gift card, the discount will be deducted from these items and not from the price of the gift card.
I placed an order with my gift card and now I want to return an item
Orders paid with a gift card will be refunded to the gift card. If you used split payment, the refund will be credited to the gift card first and the remaining balance will be credited back to the other payment method originally used within 3-7 business days.
Discounts:
We offer additional discounts to our customers.
Good to know
- Only one discount code can be used at checkout.
- All discount codes are excluded from being used on E-gift cards.
- Discount codes may not be able to be used in addition to any current promotions and we’re unable to apply any codes once your payment has been accepted, so don't forget to add the discount before checking out.
Refunds when using a discount code
Any discount codes used with an order will be split evenly between items as a percentage. So when a refund is processed, you will receive the discounted price as a refund.
Can I get a price adjustment on an item i've already purchased?
As an online retailer, our prices will occasionally change depending on demand, stock levels and sales. This does mean that items can change price after you've purchased them.
Unfortunately, we're unable to adjust any prices or offer a refund or credit for the difference in price once an order has been placed.
Sadly, we're also unable to retrospectively apply a discount code or gift card to an order that’s already been placed.
Promotions:
Free gift with your order
If you received a free product during a promotion and you want to return your order, do not forget to return the entire order, including the product received for free.
If the free product has not been returned, these costs will still be charged.
When you receive a free gift with your order, it is not possible to exchange it for something else.
Giveaway social media
With the giveaways on our social media you have a chance to win e-gift cards and items from our webshop.
The e-gift cards won will be sent by e-mail after we have received the details of the winner.The e-gift cards are valid for 1 to 2 months, depending on the type of giveaway. Purchased items that are returned will be refunded as an e-gift card. E-gift cards cannot be exchanged for cash.
The items won will be sent by post after we have received the details of the winner. Won items cannot be returned or exchanged for other items.