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Shipping & delivery

Delivery times, shipping costs and undelivered parcels.

Information

Orders placed on workdays before 23:00 will be processed and shipped the same day.

Netherlands

  • Delivery time: 1–2 business days
  • Shipping cost: € 5,50
  • Free shipping above: € 60,00
  • Return cost: from € 5,00

Belgium

  • Delivery time: 1–2 business days
  • Shipping cost: € 5,50
  • Free shipping above: € 60,00
  • Return cost: from € 5,00

Germany

  • Delivery time: 1–3 business days
  • Shipping cost: € 7,50
  • Free shipping above: € 60,00
  • Return cost: from € 7,50

France

  • Delivery time: 1–3 business days
  • Shipping cost: € 7,50
  • Free shipping above: € 60,00
  • Return cost: from € 7,50

Rest of Europe

  • Delivery time: 2–5 business days
  • Shipping cost: € 9,50
  • Free shipping above: € 60,00
  • Return cost: from € 9,50

Outside Europe

  • Delivery time: 3–10 business days
  • Shipping cost: € 19,95
  • Free shipping above: € 100,00
  • Return cost: from € 19,95

Important information

Delivery periods may be longer during peak times.

Return costs may vary per country.

Undelivered, Refused or Uncollected Parcels

If a parcel cannot be delivered due to an incorrect or incomplete delivery address provided by the customer, is refused upon delivery, or is not collected from a designated collection point within the carrier's holding period, the parcel will be returned to us.

The following return shipping costs will be deducted from the refund amount:

  • - Netherlands & Belgium: €5,50
  • - Germany & France: €7,50
  • - Rest of Europe: €9,50
  • - Outside Europe: €19,95

If the customer wishes to receive the order after it has been returned to us, the return shipping costs and the shipping costs for re-shipment will be charged before the order is shipped again.

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